Secure Online Kenya eTA Application Portal

Go to application form

Terms and Conditions

1. Introduction

Welcome to Kenya-ETA.org. By using our services, you agree to comply with and be bound by the following terms and conditions.

2. No Refund Policy

Due to the nature of our product, which involves the application for an eVisa, we have a strict no refund policy in accordance with EU law. By placing your application/order, you waive your right to withdrawal.

3. Exceptions to Refund Policy

In rare cases, refunds may be made for the service fee (total price minus the government fee). These exceptions are at our sole discretion.

4. Payment Methods

We accept payments via MasterCard, AMEX, and Visa.

5. Processing Time

Visas are generally delivered within 3 days. However, in rare cases, processing may take longer.

6. Use of Services

By using our services, you confirm that all information provided is accurate and complete. We are not responsible for any delays or rejections due to incorrect information provided by the applicant.

7. Limitation of Liability

Kenya-ETA.org is not liable for any indirect, incidental, or consequential damages arising out of the use of our services.

8. Changes to Terms and Conditions

We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page.

9. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

Email: support@kenya-eta.org

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United Arab Emirates..

This policy was last updated on 27-06-2024.